Policies & Agreements

Policies & Agreements

Our Home Services Service Agreement was updated effective February 19, 2025 to include certain Small Business Services.

WIRELESS

Customer Service Agreement
Product Returns
Device Locking Policy
Internet and Network Management Policies and Disclosures
Hearing Disability Resources
Early Upgrade Program Terms and Conditions
Purchase Order Terms and Conditions

HOME SERVICES

Home Services Acceptable Use Policy
Domain Registration Agreement
Network Management Information Policy
Service Agreement Effective 2/19/25
FCC Public File
Internet and Network Management Policies and Disclosures
Text Messaging Account Alerts

BUSINESS

Master Terms and Conditions
Master Terms and Conditions - Government Customers
Purchase Terms and Conditions
Service Level Agreements
Acceptable Use Policy

Wireless | Home Fiber | Business

1018 Highland Colony Parkway Suite 300
Ridgeland, MS 39157

Shop
Phones & Devices
Connect & Protect Kids Devices
Tablets
Watches
Accessories
Unlimited Plan
Prepaid
Connect & Protect Kids Plans
55 Plus Plan
Return Policy

Company Info
About C Spire
News & Events
Careers
Internships
Lifeline Assistance
Sponsorship & Grants
Tower Lease
Diversity
Prospective Vendors
C Spire Foundation

Wireless Support
Support & Contact Us
Chat With Us
Pay Bill
Store Locator
International Services
Bring Your Own Device
Hearing Disability Resources
Fix, Troubleshoot, Warranty Device
Customer Service Agreement
Safe Connections Act

Popular Links
Register for an Online Account
Activate Your Device
Check Your Order Status
Rebates - Submit or Check Status
Express Services
WiFi Calling
Subscribe

SUPPORT CAREERS MY ACCOUNT

Wireless | Home Fiber | Business

1018 Highland Colony Parkway Suite 300
Ridgeland, MS 39157

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